Health and Wellbeing Support

As part of the health service’s recognition of how working above and beyond during the height of the pandemic has adversely affected the mental health and wellbeing of many of its NHS and Adult Social Care staff, 40 resilience hubs have been set up across the country.The Kent and Medway Mental Health and Wellbeing staff portal is one of them.The service is provided by a team of trained people; access is free of charge and without the need to be seen by a GP first.It provides confidential psychological support across the county for health and social care professionals, volunteers and those providing care to others in the community (including care homes).The service is available for staff if they: are dealing directly with COVID-19 patients; have been adversely affected by COVID-19 themselves; are experiencing the effects of long COVID; have family members affected by COVID-19; feel burnt-out, exhausted and overwhelmed, and just need someone to hear and listen to them.Through the mental health and wellbeing hub staff can access:· Rapid clinical assessment· Care coordination and onward referral· Proactive outreach and engagement (critical care staff and hard to reach staff)· SHAPE-training for staff (a trauma informed model to support staff)There is a dedicated NHS mental health and wellbeing resource and support portal at: which provides direct access to the team by email or via Limbic (automated chatbot) together with access to direct support where it may be needed, for example access to one-to-one therapy, talking therapies or counselling.Staff can self-refer or refer a colleague, providing they have their consent to do so.Email:

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